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Customer service


The after-sales service department has the functional modules such as technical support, accessories management, product remote monitoring, regional network management and comprehensive management etc. It standardizes after-sales service and business procedures, clarifies work responsibilities, and improves service levels in the whole company. It forms the after-sales service model with prevention first and maintenance second. The combination between the real-time monitoring of product operation, active tracking of network services, regular safety inspections, and on-site emergency handling effectively ensures the safety of product operations and fault handling.


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